PRIVACY POLICY
Effective Date: January 1, 2026
Miami-Dade Chamber of Commerce, Inc. (“MDCC,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our websites, including m-dcc.org and web.m-dcc.org, and through our online forms, event registrations, membership applications, newsletters, sponsorship inquiries, office rental inquiries, technical assistance services, appointment scheduling, and text messaging communications.
1. INFORMATION WE COLLECT
We may collect personal information you provide directly to us, including:
• Name
• Business name
• Email address
• Mobile phone number or other phone number
• Mailing address
• Job title
• Payment or transaction information related to memberships, registrations, sponsorships, rentals, or other Chamber services
• Information you submit through contact forms, membership applications, appointment requests, technical assistance intake forms, event registrations, surveys, and other online or offline communications
• Business information and supporting documents you choose to provide in connection with memberships, sponsorships, events, technical assistance, certifications, capital access, procurement readiness, office rentals, or related Chamber services
We or our website and service providers may also collect limited technical information automatically when you use our websites, such as:
• IP address
• Browser type
• Device type
• Pages viewed
• Referring website
• Date and time of visits
• Similar usage information collected through cookies or similar technologies
2. HOW WE USE INFORMATION
We may use personal information to:
• Respond to inquiries, questions, and requests
• Process memberships, purchases, event registrations, sponsorships, office rentals, and other Chamber services
• Schedule meetings, consultations, tours, and technical assistance appointments
• Provide workshops, technical assistance, referrals, newsletters, resources, and program updates
• Communicate with you about services, events, deadlines, opportunities, and administrative matters
• Send text messages when you have provided consent to receive them
• Maintain member and customer records
• Manage internal reporting, program administration, grant or funder compliance, and impact measurement
• Improve website functionality, communications, and service delivery
• Protect the security and integrity of our websites, systems, and operations
• Comply with applicable legal, regulatory, contractual, and recordkeeping obligations
3. HOW WE SHARE INFORMATION
We may share personal information only as reasonably necessary:
• With service providers that help us operate our websites, manage memberships, process payments, send emails, schedule appointments, host data, provide IT or security support, or deliver text messages
• With program, event, or service partners when necessary to administer an event, workshop, referral, sponsorship, technical assistance program, or other service you requested or joined
• If you choose to participate in public-facing Chamber features, such as member listings, sponsorship recognition, public profiles, event materials, or testimonials
• When disclosure is required by law, subpoena, court order, regulatory requirement, or when needed to protect rights, safety, property, or operations
• In connection with a reorganization, merger, transfer of assets, or similar business or nonprofit transaction, if permitted by law
We do not sell your personal information.
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes. We may disclose that information only to vendors or service providers that support message delivery, platform operations, customer support, or related services on our behalf and only for those limited purposes.
4. TEXT MESSAGING PRIVACY
If you opt in to receive SMS or MMS messages from MDCC, we may use your mobile number to send you messages related to your relationship with the Chamber, including responses to inquiries, membership matters, event and workshop information, meeting reminders, appointment scheduling, technical assistance follow-up, service updates, and other Chamber-related communications you requested or agreed to receive.
Message frequency varies. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us using the information below.
Your decision to opt in to SMS communications is voluntary. Your consent to receive text messages is not a condition of purchasing any property, goods, or services from MDCC.
5. COOKIES AND SIMILAR TECHNOLOGIES
Our websites may use cookies, pixels, embedded content, analytics tools, and similar technologies to support website functionality, understand traffic patterns, improve content, and maintain security. Your browser settings may allow you to block or manage cookies, but some website features may not function properly if you do so.
6. THIRD-PARTY WEBSITES AND SERVICES
Our websites may contain links to third-party websites, registration tools, payment platforms, social media pages, videos, or other external services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing information.
7. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide services, operate the Chamber, maintain appropriate business and program records, resolve disputes, enforce agreements, meet grant or contractual obligations, comply with legal requirements, and protect our legitimate interests.
8. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. YOUR CHOICES
You may:
• Opt out of marketing emails by using the unsubscribe link in the email, where available
• Opt out of text messages by replying STOP
• Contact us to update or correct your information
• Contact us to ask questions about how your information is used
Depending on applicable law and the nature of your relationship with us, you may also have the right to request access to or deletion of certain personal information, subject to legal and operational exceptions.
10. CHILDREN’S PRIVACY
Our websites and services are intended for adults, business owners, professionals, organizations, and community stakeholders. They are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the Effective Date above will be revised when changes are made.
12. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact:
Miami-Dade Chamber of Commerce, Inc.
6401 NW 15th Avenue, Suite 122
Miami, Florida 33147
Phone: (305) 751-8648
Email: m-dcc@m-dcc.org